Dream Property Agents Privacy Policy

Information is being collected by Honest Property Consultants Pty Ltd trading as Dream Property Agents ABN:  66 675 073 524

PO Box 21 BOOLAROO  NSW  2284

Email address: Kristy.dreamproperty@gmail.com

Phone Number:  0407 361769

Dream Property Agents is committed to your privacy and protecting your privacy in accordance with the Australian Privacy Principles as set out in the privacy act 1988.

This Privacy Policy covers how we collect, use, disclose and store your personal information.  Collection of personal information is any information that can be used to personally identify you.  The types of information collected may include contact name, email addresses, phone numbers, addresses, and any other additional information that you provide us.  We collect information in a number of ways including but not limited to telephone, in person, fax, email, website, Instagram, Facebook, Twitter, other social media sites, Inspections, conversations, property ownership details, rental information, promotions, surveys, public sources where you have given consent but not limited to the above.

Generally, we collect your information directly from you unless unreasonable to do so.  From time to time it could be from a third party  (e.g., your representative), social media sites, or you email or write to us, during conversations or from publicly available sources. 

Disclosure

We will not sell or rent your personal information to others unless you give permission.  We may disclose your personal information to our employees, our contractors and service providers for operating our database, website, business, IT Systems, professional advisors, solicitors, accountants, business advisors and consultants.

We may also disclose your personal information as required by law.

Data Security

Dream Property Agents are committed to securing your personal information and makes every effort to protect the data. We may hold your personal information electronically or by hard copy form.  We take reasonable steps to protect your information from misuse, interference and loss.   However, we cannot guarantee the security of your information and we will not be held responsible for any loss or breach of security.

We cannot guarantee secure transmission of personal information via the internet through our website or email.

Website and Cookies

We may use cookies or other tracking technologies on our website.  Cookies are pieces of information that a website transfers to a computers hard-drive for record keeping purposes.  If you do not wish to have the cookies you can setup your browsers to refuse the cookies.  This may affect how you see the website.

What happens if we can’t collect your personal information?

If you do not provide us with this personal information we may not be able to provide you with the requested information or services.

Why does Dream Property Agents collect your personal information?

Dream Property Agents collect your information for a number of purposes including:

Enables Dream Property Agents to provide you with the services and or products you require

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  • To comply with law, rules, legislations or regulations

• • To expand and improve our business

• • To monitor or improve the quality and standard of services provided to you or other consumers by us

• • To communicate to prospective vendors or actual vendors and purchasers

• • To communicate with you more efficiently and understand your needs though market research, customer loyalty programs and to provide information requested by you

• • To perform research and analysis our services

• • To send you SMS’s and emails or telephone calls

Privacy and Website Changes

We reserve the right to change our Privacy Policy from time to time and our Website.  The latest Privacy Policy will be available from our Website or Office.

As the website is connected to the internet, and the internet can be insecure, we cannot provide any guarantees regarding the security of the transmission of information you communicate to us online or that we communicate to you.  We also cannot guarantee that the information you supply will not be intercepted over the internet.  Personal information or other information that you send to us online is sent at your own risk.

Complaints, Questions and Concerns

If you have any complaints about our dealings with your personal information, including any alleged breaches by us or have any questions regarding the privacy policy please contact us with your complaint in writing.  Our contact details are below. 

We will treat every complaint seriously and all the details strictly confidential.

If you have any complaints, questions or concerns regarding our privacy collection policy or Privacy policy please phone (0407) 361 769, our postal address is PO Box 20 West Wallsend NSW. 2286 or email:  Kristy.dreamproperty@gmail.com

We are committed to resolving your concerns fairly and promptly.